How do I select what playmat(s) I want?
After the conclusion of the campaign (after about two weeks), you’ll receive a backer survey, where you’ll give us information such as what playmats you want and what your address is!
Last updated: November 24, 2024 17:28
What Artist Proof will I receive?
If you’re in the first 250 backers, you will receive a free signed artist proof! Here is how they will be distributed:
- 1:6 artist proofs will be foil
- 1:10 artists proofs will be from the rare list
COMMON: Forsaken Monument Celestial Colonade Witch’s Clinic Haunted Ridge Deserted Beach Rockfall Vale Jhoira, Ageless Innovator Nautiloid Ship Adarkar Wastes Iridian Maelstrom Rootpath Purifier Katilda and Lier Sigarda, Font of Blessings Virtue of Loyalty Virtue of Knowledge Virtue of Persistence Virtue of Courage Virtue of Strength Restless Fortress Yenna, Redtooth Regent Demand Answers Aurora Shifter Kaalia of the Vast Arena of Glory Shifting Woodland Island (Standard Showdown)
RARE: Steam Vents Hallowed Fountain Temple Garden Underworld Breach Talion, the Kindly Lord Bountiful Promenade Molten Duplication Ash Barrens Dolmen Gate Exquisite Blood
Last updated: November 25, 2024 06:35
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.